Legal & Privacy

1. Commitment to Privacy

At **MasterVM**, we operate under a strict "Privacy-First" infrastructure. We do not sell, rent, or trade customer personal data to third-party marketing companies. Your data is used exclusively for the delivery of high-performance virtualization services and security verification.

2. Information We Collect

To provide secure VPS services and maintain billing compliance, we collect the following limited information:

• Account details (Email, Username, Full Name)
• Physical address (Address, Zip, Country)
• Technical logs (IP addresses for DDoS mitigation)
• Payment metadata (PCI-Compliant Encryption)

3. Data Security & Exposure

We implement enterprise-grade encryption (AES-256) for data at rest. MasterVM will never expose your private instance data or contents unless required by a valid legal court order from the jurisdictions of the United States or Albania/Kosovo.

4. No-Log Policy (Network)

While we maintain system health logs, we do not monitor or record the traffic passing through your VPS. What you host on your MasterVM instance remains private and confidential to you.

5. Zero-Sale Guarantee

We legally guarantee that your email address and usage habits will never be sold. We earn our revenue through premium infrastructure services, not through your data.

6. Acceptable Use

Customers are prohibited from using MasterVM infrastructure for: illegal hacking, phishing, distribution of malware, or any activities that violate the local laws of the data center region (USA/Balkans).